Service Analysis (2024) and Transgender Community: Trends (2023- 2025) of Tahaffuz Markaz Multan

Author: Aliyah Gulzar

Abstract

The present paper has outlined the operations of the Police Tahaffuz Markaz (It is a police initiative designed to protect a safe shelter and facilitate services for vulnerable individuals) in Multan within the framework of receiving complaints, support, and representation to the transgender population between 2023 and 2025. In Pakistan, transgender victims have faced extreme rejection, the unfixed social justice, and marginalization in their daily lives. With help of the annual reports of the Tahaffuz Markaz, the analysis was in a position to trace the registration of FIRs (first information report) services offered, and the type of assistance that they have given to the transgender complainants. The outcome revealed that there was a clear rise in the participation of transgender in formal policing, as the result count was 60, 261, and 266, respectively, in the same years. The reports, besides grievances, portrayed services such as shelters, ration, medical, counseling, and drug de-addiction services, which describe how the Markaz began going a step beyond complaints to a more allencompassing care and protection. The mixed-methodology was selected, with its statistical treatment of the official records and the remarks on the stigma, fear of reporting, and the willingness of the institutions to act concerning it. The paper came to a conclusion that Tahaffuz Markaz aimed at connecting the transgender community and justice, slowly removing the social barriers and promoting inclusivity thereof. However, the issues of underreporting, labeling in the society, and scarcity of resources remained impediments. In general, the study provided something to both fields of study, namely criminology and gender studies, by demonstrating how mechanisms of policing can transform into care-oriented approaches with regard to minorities.

Keywords

Tahaffuz Markaz, FIR, Complaints, Care services, Inclusive Policing, Pakistan Policing, Gender-Based Discrimination, Access to Justice, Social Stigma, Service Delivery.

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DOI: 10.52279/jlss.07.03.217230  | 217-230 PDF