At JLSS, and in collaboration with ALRF Publishing, we prioritize transparency, faithful adherence to ethical guidelines, and equitable management of editorial and publishing processes. To ensure these principles, we have put in place a comprehensive system to address complaints and grievances from authors, reviewers, the editorial team, or any involved party, whether internal or external. 

We’ve established a dedicated Complaints/Grievances Committee, consisting of two respected members of the editorial board. This committee serves as a platform for individuals to raise concerns related to submissions, reviews, potential conflicts of interest, or the publication process. Its primary role is to address and resolve issues fairly and impartially. 

The Complaints/Grievances Committee follows a structured approach when handling complaints, with the following responsibilities: 

1. Acknowledgment of Complaints: We ensure that all complaints, whether received via email or other means, are promptly acknowledged. 

2. Timely Resolution: The committee is committed to resolving issues within a reasonable timeframe. All complaints will be addressed and resolved within four weeks from the date of receipt. 

Members of the Complaints/Grievances Committee for JLSS: 

Dr. Samza Fatima   

Editor Journal, Journal of Law and Social Studies 

Contact Information: 

Email: Samza.Fatima@journallss.org 

Email: editor@journallls.org 

These procedures underscore our commitment to maintaining the highest standards of integrity and fairness in the editorial and publishing processes at JLSS. They ensure that any concerns or complaints are handled transparently and promptly, reflecting our dedication to upholding the ethical guidelines and principles that guide our journal’s mission.